Towing and Transporting in Colorado since 2007

Safety Tips

Were you in a traffic collision?

Colorado law requires you to move your vehicle off the road after an accident or breakdown, as long as you can do so safely.

Our Tips:

  • Call 9-1-1 immediately if anyone needs medical attention
  • Swap insurance information with the other driver(s)
  • Take photographs of the damage and surrounding scene
  • If appropriate, contact the authorities and record the officer’s badge number and your case number


Are you dealing with a breakdown or is your vehicle out of fuel?

Make your way to the shoulder of the road and turn on your hazard lights. Stay in your vehicle. If you must exit your vehicle, do so carefully and try to remain as visible as possible.

If you have flares or cones in your emergency kit, place them at least six feet behind your vehicle to alert other drivers.

Stuck in the snow

Are you stuck in the snow?

Do not spin your wheels! This will only dig you deeper. If your emergency kit contains cat litter or a rough surface, and it is safe to do so, spread the material in front of each tire before slowly driving forward.

If you’re still stuck, take a few deep breaths, try to make the car as visible as possible, and take actions to keep warm. Stay inside your vehicle and use layers to insulate yourself against the cold.

It’s always a good idea to travel with an emergency kit that includes a blanket, flashlight, and water to keep you safe and warm while waiting for help to arrive.

Safety First

How to Request a Tow

When you’re in need of a tow, it’s important to know your options ahead of time to make the situation a little easier to handle. Whether you decide to call your vehicle’s insurance company, a roadside assistance company, or a towing company, you will want to ask for an estimate of the cost of the tow.

Option 1: Call your vehicle insurance company While this option may result in a longer wait time, we recommend calling your insurance company if the reason for your tow is a collision. When you call, be ready to provide the details of the accident and your location.

The insurance company will either dispatch a tow truck to you or recommend a towing company for you to call.

Option 2: Request a Tow Directly from a Towing Company

To request a tow directly from a company like Black Diamond Auto Transport, call the dispatch number and provide your location and the details of your problem.

If you know where you want the car to be towed, you can let us know. If you need a suggestion for a mechanic, we have a trusted list of mechanics and auto body shops throughout Colorado that we can recommend.

Option 3: Call your roadside assistance company (if applicable)

When you call, you’ll be asked to provide the details of your location and the problem you’re facing. You’ll also need to provide a location where you want the vehicle to be towed.

Just like insurance companies, the roadside assistance company will either dispatch a tow truck to you, or recommend a towing company for you to call.


Waiting for the Tow Truck to Arrive

If your vehicle is safely out of traffic, inside your vehicle is the safest place to wait for help.

Gather any important documents or belongings to take with you when the tow truck arrives.

Let a friend or family member know where you are. If they are able to pick you up and take you home, you can ask them to do so. Black Diamond Auto Transport is able to tow your vehicle where it needs to go, even if you are not with the vehicle.

How long will I need to wait for a tow?

Depending on the volume of calls being handled by your insurance company, roadside assistance company, or towing company dispatch center, waiting for a tow may take longer than you expect.

Following the safety and preparedness guidance above will help you get the tow you need as fast as possible.


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